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ABOUT US

Delivering on the promise of
exceptional home care

CareSmartz360 is built to make you thrive, so you can focus on what matters the most — operational excellence and
exceptional care. More than 1000 home care agencies trust us to deliver premium care to clients.

We want to steer with purpose — help agencies deliver the
best care possible and enable seniors to easily access care.

How it all started

In 2016, we saw a home care franchisor drowning in disconnected software. Inefficient scheduling & paper chaos drove their search for an all-in-one solution that helps them save costs. And no single product offered everything they needed.

There had to be a better way. So, we built CareSmartz360, a secure solution for scheduling, billing, documentation, and real-time caregiving insights.

And client-prioritized monthly product updates and 24/7 uptime kept them delighted. Success is proof. And you’re next in line.

The Journey of Caresmartz

From our inception to becoming a leader in the industry, witness how our innovative solutions and
strategic advancements have transformed the landscape of care.

The leadership team

Our leadership is committed to leveraging technology to bridge the gap between seniors, caregivers and agencies alike. They drive our product development, guide our strategy and lead us, every step of the way.

Manipal Dhariwal

Co-Founder & CEO

Manipal Dhariwal is the Co-Founder and CEO of Caresmartz. He leads a team of over 1000+ professionals in 8 global locations to help customers re-imagine their businesses as 21st Century Enterprises with technology at the core.
Over the last 20 years, Manipal has been creating a footprint of excellence in the IT domain. He supports a portfolio of more than 20 startups globally.

Manjeet Dhariwal

Co-Founder

Manjeet is co-founder at Caresmartz. For more than 25 years, Manjeet has launched profitable new ventures across various Cloud and IT services business models. These companies have been ranked on fastest growing companies lists multiple times.
Manjeet’s extensive experience has allowed him to establish an extraordinary network of the most talented industry professionals at the local, regional, national, and global level.

Sanjay Aggarwal

COO

Sanjay Aggarwal is the COO at Caresmartz360, overseeing product development, sales, and customer success. With over 20 years of experience in IT, he has a strong background in managing end-to-end product life cycles and implementing effective strategies for SaaS products. Sanjay is dedicated to innovation and has successfully launched products worth over $100M.

John Ogden

General Manager

Mr. Ogden, a seasoned entrepreneur, brings over 25 years of expertise as a Senior IT executive. With a knack for operations and account management, he brings a wealth of experience in building tech businesses from the ground up. Since joining Caresmartz in 2012, he has had a consistent track record of optimizing operations and implementing winning strategies.

The core team

Behind our innovative solutions is a core team of professionals passionate about home care and technology. Each member plays a vital role in our success, bringing unique skills and perspectives to the table. From customer support to product development, every team member is committed to excellence and dedicated to helping our clients succeed.

Ruby Mehta

Vice President - Sales

Dennis Gill

Sales Manager

Amit Doda

SVP Marketing

Erin Cahill

Account Executive

Kelly Wyrd

Account Executive

Kate Lewis

Implementation Manager

Pat Havlik

Implementation Specialist

Joanne Mcnally

EVV/EDI Implementation Specialist

Erin Dunn

Implementation Specialist

Arjun Kaushal

Head of Customer Success

Rohan Unvi

Head- Customer Support

Shail Bhatia

Sr. Product Manager

A word from our A-Team

"Working at CareSmartz360 has been incredibly rewarding. The strong sense of teamwork and vibrant culture here make all the difference. Every day, I witness how our innovative solutions significantly impact the lives of home care providers and their clients. The team is super dedicated, and the work environment is friendly and supportive – it truly feels like we're all in this together. I'm genuinely proud to be part of a company that's positively transforming the home care scene."

Erin Dunn

Implementation Specialist

Life at CareSmartz360

At CareSmartz360, collaboration is key. We believe in the power of strong teams – yours and ours!
Our commitment to diversity, inclusion, and a positive culture fuels our mission to create a product that resonates with users while staying true to our values.

We crafted CareSmartz360 to empower home care agencies to streamline communication and tasks, allowing caregivers to focus on personalized care. This ensures seniors’ well-being and offers families peace of mind.

We value an ethical work environment where teams work together to achieve collaborative success. A culture of respect and open communication is reflected in our daily interactions. Our relentless client focus revolves around providing the best possible service to home care agencies.

There's no place like home, especially for those who have earned the wisdom and comfort of years lived well. At CareSmartz360, we believe aging independently shouldn't be a privilege; it's a right. Our goal is to transform the senior care landscape, ensuring every individual has the support they need to thrive in the comfort of their own home.

A diverse team is a strong team. We believe that embracing different backgrounds and perspectives fosters a welcoming and supportive work environment. This, in turn, empowers everyone to feel valued and reach their full potential. By encouraging open communication and trust, we create a sense of psychological safety where everyone feels comfortable sharing ideas and contributing to our mission of providing exceptional care.

Join CareSmartz360 today
and be a part of real change!

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