New Features and Updates
In this release are the following changes:
We are creating a community forum and enabling our clients to publish their ideas, feedback, and vote in a community forum. You can access the forum via “Help Center” from the “?” icon located in the header.
A validation on clock-in and clock-out against the threshold time has been implemented.
The type of attachment for clients, caregivers and staff can be separately defined via their respective Drop-Down Maintenance (DDM) through Office Settings.
Agency Users will now be able to track Caregiver Notes/Tasks, Client/Family feedback without going into the specific schedule(s).
Caregiver Tasks/Notes, Client and Family Feedback will be visible on the dashboard in a widget. Detailed reports are also created for Caregiver Notes, Caregiver Tasks, Client Feedback and Family feedback. A shortcut to the report is present in the widget which can be accessed by clicking on the View All link.
The Care Plan tasks with the status of Yes display in bolded, blue text.
Schedule notes are now available in the Caregiver Portal.
Caregivers can now attach document or images with their shift notes, injury details, and tasks.
Meetings are now visible on the Caregiver Calendar.
The system will display a conflict when the Caregivers try to mark their unavailability for any period when a schedule is already in place for that time.
Payroll Batch creation flow is now consistent with the Invoice Batch creation flow
Advanced filtration is enabled in Client Schedules report by adding another filter for Call type.
The grid view of Client, Caregiver and Staff Name is now changed to Last Name and First Name to maintain the consistency in the system.
Client Care Coordinator Relationship (Client Reports)
A new report is available to show the relationship between the Client and Care Coordinator.
A new report is available to show Caregiver notes.
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.
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