AI Hub
Get accurate and relevant feedback to improve care delivery and grow your home care agency.
Eliminate manual updates and streamline your workflow with CareSmartz360's automated learner profile and interviewee list management.
How Agencies Win
Auto sync data
Our platform effortlessly integrates with Activated Insights, automatically syncing all client, admin, and caregiver data in a single click.
Get in-depth feedback
CareSmartz360 captures client and caregiver feedback, offering targeted follow-up questions and custom options to provide razor-sharp insights.
Make clients happy
Leverage data on caregiver performance and client feedback to personalize training, ensuring caregivers are equipped to meet specific client needs.
Deliver better care
The software auto-populates Activated Insights surveys, streamlining feedback for clients & caregivers, boosting participation and improving care.
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How the CareSmartz360-Activated Insights Integration Works
CareSmartz360 automatically sends relevant client and caregiver data to Activated Insights for the experience management company to launch personalized surveys or send invites within our software.
Clients and caregivers can then complete surveys directly in CareSmartz360. Consequently, our platform displays Activated Insights feedback reports, allowing agencies to identify and address satisfaction issues.
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Have a question?
The integration helps agencies import client satisfaction survey data, benchmarking insights, and other relevant metrics directly into CareSmartz360. Thus, they can access feedback and performance data within their existing workflow.
This integration is all about ease of use. You won’t need to worry about any configuration steps – it’s ready to go when you are!
Agencies can leverage Activated Insights’ pre-designed surveys on client and caregiver experience, along with the ability to customize questions for targeted feedback.
The Activated Insights and CareSmartz360 integration empowers agencies to personalize training and support for caregivers. Client feedback and satisfaction scores pinpoint areas for growth, leading to better care delivery.
Yes. The integration is built to bend, not break! Agencies can choose the data that matters most and set up automatic reports and alerts. This ensures a smooth fit with your current processes.
Have questions? Our support teams at CareSmartz360 and Activated Insights are happy to help. Contact us for more details on the integration’s features and benefits.
We've just scratched the surface
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.