Blog

Caregiver shortages are an ongoing challenge for home care providers, and it’s been more critical than ever for agencies to take every opportunity to improve their workplace experience.

One way to boost caregiver retention is by streamlining the payroll and human resource processes.

How Can Caregivers and Agencies Benefit from Streamlining Processes?

Streamlining HR & Payroll processes positively impacts job satisfaction and  increases operational efficiency by spending less time on administrative tasks, and scaling the business more quickly.

Below are a few ways an efficient system can improve caregivers’ lives and make them feel more valued to the business.

• Reduce Time on Administrative Tasks:

  Home care agencies spend a lot of time working on staying compliant with the latest state regulations. Agencies have to ensure they complete their administrative duties like HR, scheduling, payroll, and billing to keep the business afloat and keep their clients and caregivers happy. It can be a lot to juggle all at once.

  As an owner, do you often ask yourself, “Do I have enough time to complete everything in a day?”

  It can be overwhelming working on multiple tasks at one time. But fortunately, many tools and technologies help you to take some tasks off your plate. Using a home care HR and payroll solution, you can have additional time to focus on things that matter- such as caregiver retention to help your business thrive.

  CareSmartz360, the all-in-one home care management solution can help process your payroll in minutes, letting you take back the hours spent in front of your computer in the past. Additionally, you will be able to avoid pitfalls on inefficient and manual workflows like:

  1. Payroll & benefit errors

  2. Compliance mishaps

  3. Inconsistent reporting

  4. Reduced reporting capabilities.

  Using resources and tools works wonders in boosting the operational efficiency of HR processes. You can increase your productivity and manage your workforce more effectively.

• Eliminate Manual Work with Cloud-based Tools:

  Paper processes make viewing and analyzing workforce data in the real-time complex. Reducing paper and moving to the cloud can let you have more employee and recruiting information at your fingertips, helping you make more well-informed decisions.

  For instance, instead of tracking paper resumes and prospective candidate emails, a cloud-based HR system can simplify your life. It comes with applicant tracking capabilities. You’ll be able to view prospective candidates for each and every position in addition to interviewing notes, candidate sources, and the stage of the candidate in the hiring process.

• Review Existing Processes:

  When searching for ways to make enhancements, it can be challenging to know where to begin. Reviewing each stage of the employee lifecycle journey makes it easy to identify newer opportunities for automation and create new process efficiencies.

  You can review your processes in the following areas:

  1. Onboarding

  2. Payroll & benefits

  3. Time & Attendance

  4. Offboarding

  5. Training

  6. Performance Management

  7. Recruitment & applicant tracking

  When looking for ways to improve HR process efficiency, from hiring to onboarding, know that you don’t have to address all these processes on your own. Instead of managing the workforce, you can automate your HR processes using an all-in-one human capital management solution.

• Ensure That Your Caregivers Are Paid Properly:

  Payroll management for the entire agency may seem overwhelming at times and mistakes do occur. It is always a good idea for caregivers to review their pay stubs and request for a correction to be made if a mistake has happened.

  However, multiple mistakes over time can lead to feelings of distrust.

  A recent survey shows trust is among the five leading contributors to employee satisfaction.

  – SHRM

  When caregivers aren’t paid well for their work, they question the organization’s professionalism. Running payroll and managing HR becomes much easier with a home care payroll software like CareSmartz360. You can create a payroll batch filtered by categories like date range, employee type, services, etc. Also, thanks to automated payroll processing, you won’t have to look up employee rates and laborious pay processing.

  CareSmartz360 lets you stay up-to-date with all employee information using home care HR software. Using the caregiver compliance section in CareSmartz360 allows you to upload important expiration dates, caregiver licenses, certifications and more! Recording pay rates for different caregivers and calculating pay is also possible.

• Track Workforce Metrics:

  Tracking key metrics enables agencies to identify improvement areas. The following are just some examples of workforce metrics that can reveal opportunities or inefficiencies for cost savings:

  1. Time to Hire

  2. Turnover Rate

  3. Healthcare Cost per Employee

  4. Payroll Expenses.

  Tracking these HR metrics helps identify time & money-saving HR automation tools that enable the HR department to do better.

Final Walkthroughs

Technology has revolutionized the home care industry. Paving a path to streamline HR processes will help save businesses time and money. Integrating core HR processes, reducing manual workflows, and employee self-services can increase productivity and better workforce support.

Private-duty home care software like CareSmartz360 provides agencies and caregivers access to resources and benefits that will show them ways of prioritizing their well-being.