Join CareSmartz360 at the PHA 2025 Annual Conference

The much-anticipated Pennsylvania Homecare Association (PHA) 2025 Annual Conference is rapidly approaching, promising a valuable experience for all stakeholders in the industry. This year’s theme, “As Strong as Steel: Grit in the Homecare Industry,” beautifully captures the unwavering determination that defines our field. 

Just as steel has been instrumental in shaping nations, home care professionals demonstrate remarkable strength and resilience, adapting to the ever-evolving landscape of healthcare to provide essential support. Like this formidable material, we bend but don’t break, enduring challenges and consistently supporting those in their most vulnerable moments.

Over three days, attendees will participate in thought-provoking sessions, insightful workshops, and invaluable networking events, all designed to equip you with the knowledge and tools necessary to shape the future of home care.

We invite you to connect with our expert representatives, Ruby Mehta, VP of Sales, and Carolina Gonzaga, Sales Account Executive at CareSmartz360. Engage in meaningful discussions about the challenges your business faces and discover how CareSmartz360 home care software offers comprehensive solutions.

Caregiver Retention Software

Predict and Prevent Caregiver Turnover with AI Insights Delivered by CareSmartz360

The software tackles caregiver retention with an AI-powered feature that proactively identifies at-risk staff. By analyzing various data points, the system flags potential issues like burnout or dissatisfaction. 

This enables timely interventions, personalized support, and recognition, fostering a more engaged and valued workforce. Eventually, this targeted approach reduces turnover, ensuring consistent, high-quality care delivery for your clients.

Beyond the insightful sessions, the conference fosters a vibrant networking environment. You will have ample opportunity to reconnect with peers, build new relationships, and glean valuable insights from industry leaders who will be sharing innovative solutions and best practices. 

Together, we will ensure the continued success and unwavering quality of home care services across Pennsylvania.

See you there!

Conference Date

May 14-16, 2025

Venue

Wind Creek Resort, Bethlehem, PA 

What’s in store?

Prepare for an inspiring journey into the heart of home care! Discover the unwavering dedication and profound compassion that define this essential field. 

Explore innovative strategies designed to navigate complex challenges and enhance client well-being. The speakers will explain groundbreaking approaches shaping the future of in-home support, fostering stronger community connections, and empowering caregivers. 

Join these sessions packed with insights on resilience, best practices, and the sheer determination driving exceptional care delivery every day. Connect, learn, and celebrate the remarkable spirit that strengthens the very foundation of our communities.

Keynote speaker: Kim Becking

In her address, Kim will discuss “Empowering Leaders and Teams to Ignite Unstoppable Momentum in a Rapidly Changing World that Never Slows Down”. Attendees will gain strategies to lead effectively and inspire teams amidst constant change and demanding environments.

Session spotlight

  • OLTL Program Updates: Best Practices, Compliance, and Priorities

    Juliet Marsala | Deputy Secretary | Office of Long-Term Living
    Jennifer Hale | Bureau Director | Office of Long-Term Living

    Stay ahead in Pennsylvania’s evolving long-term care! This essential course dives into key OLTL developments, covering compliance trends like EVV, Value-Based Purchasing requirements, and critical updates on the proposed final rule. Get an in-depth look at the OLTL Rate Study – how rates are set and future strategies.

    Understand OLTL’s upcoming priorities and gain vital insights directly from OLTL leadership. Ideal for providers and stakeholders needing to navigate reimbursement, compliance, and the future of long-term services and supports effectively.

  • Emergency Preparedness: How to Prepare for the Unknown

    Michael Brown | President | MB Healthcare Consultants, LLC

    When a crisis hits, are you truly ready? This crucial session tackles the unpredictable head-on. Learn practical strategies to safeguard clients, protect your team, and ensure operational continuity during any emergency – from natural disasters to sudden disruptions. 

    Discover how to build robust preparedness plans, foster resilience, and respond effectively when facing the unknown. Equip yourself with the essential tools and confidence needed to navigate uncertainty and protect those who depend on you. Be prepared, not panicked.

  • The State Perspective (Aging Our Way, Managed Care Environment, LTSS)

    Kevin Hancock | Owner | Kevin Hancock Consulting

    Ever wondered how your state envisions the future of aging? Join Kevin Hancock for an insightful session exploring “The State Perspective”! He’ll delve into “Aging Our Way” initiatives, navigate the complexities of the Managed Care Environment, and shed light on Long-Term Services and Supports (LTSS). 

    Gain a crucial understanding of the state’s vision and how it impacts you.

    Join us as we welcome Kevin Hancock, a trailblazer in Medicaid and long-term care! With decades of expertise in LTSS, Managed Care, and strategic planning, he has transformed Pennsylvania’s aging services.

    In this episode, he unveils game-changing insights on Medicaid’s LTSS programs and the Aging Our Way initiative.

  • The National Perspective

    Katie Wehri | Vice President – Regulatory Affairs, Quality & Compliance | National Alliance for Care at Home

    Unlock the national landscape at PHA 2025! Join us for a pivotal session on the “National Perspective,” where the esteemed Katie Wehri will illuminate the broader trends and critical challenges defining our field. 

    This is your exclusive opportunity to gain profound insights directly from a leading voice. Elevate your strategic thinking and connect with the national dialogue. Don’t just attend – gain a competitive edge. Secure your place now for this indispensable session!

  • Home Health Challenges (PA Challenges, Federal vs. State Rgs, PAC Exemptions)

    Denise Harris | D. K. Harris Consulting Associates, LLC

    Pennsylvania home health providers: Are regulatory complexities and workforce demands impacting your agency? This vital session confronts the key challenges you face! 

    Denise will demystify federal and state rules, revealing their impact on operations, compliance, and reimbursement. Stay updated on the latest policies and gain practical strategies to navigate workforce shortages and reimbursement constraints. Plus, get essential tips for managing Medicare audits (ADRs/TPEs). Empower your agency to deliver sustainable, high-quality care. Join us!

  • Class Actions: How They Are Initiated and What Employers Should Expect Next

    Angelo Spinola | Home Health, Home Care & Hospice Chair | Polsinelli Law Firm
    Clayton Nedza | Associate | Polsinelli

    Could a class action lawsuit be the next curveball your company faces? At PHA 2025, these expert speakers will pull back the curtain on how these high-stakes legal battles ignite and what every employer must anticipate. 

    Uncover the initiation secrets and gain invaluable foresight to protect your organization. Don’t gamble with uncertainty – arm yourself with critical knowledge. This is your chance to be one step ahead. Join us for this eye-opening session!

  • Updates and Understanding the Medicaid Access (80/20) Rule

    Kevin Hancock | Owner | Kevin Hancock Consulting
    Fady Sahhar | President | XtraGlobex

    This crucial session will demystify the updates and equip you with the understanding you need to navigate this landscape effectively. Don’t miss this opportunity to gain clarity, avoid potential pitfalls, and ensure you’re on the right track. 

    Your questions answered, your knowledge empowered. Be there!

    Catch this latest episode to know what Fady Sahhar, president of XtraGlobex — a consulting firm that provides strategy, analytics and communications services to organizations specializing in healthcare — has to say about how value-based payments help improve quality in home care. 

    Get to know about “quality” in the context of value-based payments, potential challenges regarding these payments, and a lot more, in this episode.

  • Defining Your LTSS MCO Value Proposition: Understanding LTSS MCO Priorities

    Anna Keith | Vice President of Long-term Services & Supports | PA Health & Wellness 

    Unlock the world of PA Health & Wellness (PHW) and their vital role in Medicaid LTSS! Discover MCO priorities like person-centered care and improved health outcomes. Learn how aligning your services with MCO quality goals boosts care and your organization’s success.

    Gain actionable strategies for building strong MCO partnerships through data and adaptable services. Equip yourself to collaborate effectively and elevate care for LTSS participants. Don’t miss this insightful session!

  • HOPE – The Future of Hospice

    Lisa Goodlow | Director of Accreditation | Community Health Accreditation Partners (CHAP)

    What’s the horizon for hospice care? Peer into “HOPE – The Future of Hospice” at PHA 2025! Lisa Goodlow will unveil revolutionary insights and innovative trends shaping the future of compassionate end-of-life care. 

    Don’t miss this exclusive opportunity to gain a visionary perspective and understand what’s next in hospice. Be inspired, be informed, be there! Secure your place for this pivotal session.

Conclusion

As the PHA 2025 Annual Conference draws near, the anticipation for an enriching experience continues to build. This conference is your opportunity to learn how to develop resilience, gain latest knowledge, connect with peers, and discover innovative solutions to navigate the challenges ahead.

Meet the CareSmartz360 team to explore how our comprehensive AI-powered home care software can empower your agency. Let’s discuss your unique needs with our experts, Ruby Mehta and Carolina Gonzaga, and discover how technology can streamline your operations and enhance care delivery. 

Forge stronger connections, gain invaluable insights, and leave equipped to shape the future of home care in Pennsylvania. 

Don’t forget to swing by our booth! We’ll see you soon.

 

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