The global pandemic has not only increased the challenges for our frontline warriors delivering care but eventually has made recruitment & retention of skilled resources an uphill climb.
Delivering quality care for seniors, along with adequate safety of the caregivers, is already the biggest priority for the agencies, but dealing with challenges related to hiring and retaining caregivers amid COVID-19 makes the situation a tough nut to crack.
Caresmartz understands the importance of skilled caregivers and the current situation of home care organizations and we’re consistently putting forth efforts to help the community.
As per our initiative to minimize the impact of the pandemic on the community, we organized a webinar: “Recruiting, Hiring, and Retaining the “Right” Caregivers Amid COVID-19” with industry experts to discuss ways to overcome diverse challenges in hiring & retaining caregivers.
Agencies delivering personal care services need to consider the best practices as discussed to accelerate growth and thrive in productivity.
Watch the insightful webinar.
Rennee Matharoo is the Founder and Owner, VCare 24/7 Senior and Personal Care Providers and Campus Director, CIMT College – Scarborough Campus.
With 10+ years of experience, Rennee has a demonstrated history of working in the education management industry. She is skilled in training delivery, management, interviewing, organizational development, and recruiting.
James Merson is the Chief Customer Officer (CCO) of Caresmartz and leads our Customer Success, Implementation, and Product Support teams. As a highly experienced customer success-oriented professional with proven experience in customer development, he has achieved dramatic operational improvements and revenue enhancements through product development.
Also familiar with Product Management and Business Development Integrations, James always listens to the customer while strengthening service and satisfaction leading to revenue growth and best-in-class customer retention.
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.