2020 has been a turbulent year for the home care industry, but it has pulled itself up from the ashes and is coming out of it in a whole new light especially from the prospective clients and potential partners.
The industry has come into the spotlight which seems to grow brighter with each passing day. The recent announcement of $400 Billion funds for the home care industry under President Biden’s infrastructure package is an example of the home care industry’s potential rise in the advancing years. The government’s plan of investing in the home care business exhibits that the benefits of home care are long-established. Home care is a platform that extends care to our elderly, honors our parents, and grandparents with the opportunity to age in place and provide full access to the least restrictive health care environment.
As per the 2020 survey conducted with the Home Health Care News, 74 % of the home care organizations report that they have to re-think their virtual technology needs because of the COVID-19 pandemic.
Despite the hardships, the home care industry has absorbed all the blows and survived. Apart from the challenges of keeping up with the pace of change in the industry due to the deadly virus, home care agencies have been facing several other challenges such as lack of job satisfaction, retaining caregivers, poor management, lack of adequate infrastructure, coordination, inter-professional cooperation, and payment models.
For home care agencies to stay in the competition, they need to overcome the above-listed challenges and upgrade their business with innovative and advance software. The agencies need to adopt software that benefits not only their business but also the clients and caregivers. Have a look at how home care software can benefit your agency in a long run:
It gets overwhelming to keep the agency compliant with the billing and documentation regularly, so to prevent all the manual hustle, the agencies need to adopt a home care software which records the total billable hours and prepares the invoices accordingly. A home care software provides:
With the use of software, agencies can advise the caregivers of their tasks on a day-to-day basis. This helps reduce scheduling time by 70%. Home care software provides a platform to schedule shifts. The software also notifies the agency in real time about any missing shifts. With the software, home care agencies can manage different tasks at a time. It also:
This is the most important section that the home care agencies look to, i.e. knowing the location and the time of the care providers. Manually, it is not possible to track clients and the caregivers, which is why home care businesses need home care software as it helps with reporting for every aspect of your business. It assists in:
The software assists with overall smart reporting for home care businesses.
Compliance is an ongoing process. It can even be intimidating with the addition of more caregivers to the agency. So, to keep the process of maintaining compliance and certifications less tiring, home care software is essential. With the use of software, home care businesses can:
The software allows the companies to keep all the data in one easily accessible place, making coordination simpler and more efficient.
Agencies do not need to maintain manual records of caregivers and clients. A home care software assists in:
Using homecare software will reduce the burdens of home care agencies by 50%. Everything from hiring, payroll, scheduling and assigning a task will be done from one source-Home Care software.
Agencies that are looking for a complete software that serves as a one-stop solution for all services, CareSmartz360 would be a great choice. CareSmartz360 provides clients with piece of mind, knowing that they can rely on the agency.
Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.