Home care expert insights

In Conversation with Hannah Klassy to Bring Her Insights on Best Practices in Personalized Dementia Navigation

Implementing best practices in personalized dementia navigation is crucial for enhancing the quality of life for individuals living with dementia and their caregivers. Personalized navigation programs offer tailored, strengths-based support that adapts to the evolving needs of both individuals with dementia and their care partners, addressing challenges across medical, social, financial, and emotional domains.

By fostering cultural responsiveness and ensuring equitable access to healthcare services, these programs mitigate disparities and promote inclusivity.

Clear delineation of roles within the care team enhances coordination, while empowerment through education and coaching bolsters caregiver competence and confidence. Focusing on the family unit, as defined by the individual with dementia, ensures a holistic approach that respects individual preferences and dynamics.

Simply put, personalized dementia navigation not only streamlines care processes but also significantly alleviates caregiver burden, leading to improved health outcomes and enriched experiences for all involved.

To shed some light on the same, we interviewed a home care industry expert to bring her perspective on best practices in personalized dementia navigation.

Expert QA session with Hannah Klassy

Who Did We Interview?

With over five years of experience as a Speech-Language Pathologist in various settings—including skilled nursing facilities, memory care units, assisted living facilities, long-term acute care hospitals, and private homes—Hannah Klassy M.S., SLP, CDP specializes in personalized dementia navigation, consulting, and coaching.

Hannah is dedicated to supporting caregivers and individuals living with dementia, providing tailored strategies to navigate the complexities of the condition. She also offers training for healthcare professionals, businesses, and community members to enhance the quality of dementia care and better serve their clients.

Let us now delve into what she has to say about best practices in personalized dementia navigation:

Question 1: What key strategies in personalized dementia navigation have proven most effective, and how can agencies integrate these into their home care services to better support their clients?

Personalized dementia navigation is most effective when it centers on individualized care that reflects a person’s preferences, physical abilities, emotional and evolving cognitive abilities.

Planning for the future to prevent a crisis is effective in decreasing overwhelm and stress. Being proactive allows the individual to express their desires, maintaining their autonomy and ensuring their wishes are respected.

Question 2: What are the primary challenges you see in delivering quality dementia care within the home setting, and what collaborative approaches could home care agencies adopt to overcome these obstacles?

Delivering quality dementia care in a home setting comes with several challenges. Each individual living with dementia has a different journey, including progression and characteristics of the condition.

It is important to involve professionals who are able to address deficits related to the individual’s emotional, physical, cognitive and overall daily activities. It takes a team to provide excellent, comprehensive dementia care. Working together ensures that all aspects of care- emotional, financial, cognitive, physical and social – are met with compassion and expertise.

Home care agencies are effective when they collaborate with family, caregivers and those who help manage the care of the individual.

Question 3: What best practices can home care providers implement to improve communication and engagement with individuals living with dementia?

With a background in Speech Language Pathology, I recognize how important communication and engagement are to improve the individual’s quality of life.

As dementia progresses, individuals may lose the ability to initiate activities, communicate effectively, or navigate their environment confidently. Without structured, meaningful engagement, they are at higher risk for depression, anxiety, agitation, withdrawal, and rapid cognitive decline.

We have to identify and build on the communication strengths and skills the person still retains. Visual aids like picture boards, written key words, labeled items, or memory books can significantly enhance understanding and expression.

Using personal photos, music, or familiar objects can stimulate conversation and enhance emotional engagement, even if short-term memory is impaired.

Reducing background noise, maintaining eye contact, and using touch (when appropriate) can make communication clearer. Engagement requires tasks that the individual finds joy in as well as can participate in. If they enjoyed cooking meals but the task is too difficult, simplify it by involving them with washing vegetables and stirring ingredients.

Question 4: What recommendations would you offer to a home care agency aiming to elevate its dementia care training programs for staff and caregivers?

Home care agencies aiming to enhance their dementia care training programs should move beyond basic instruction and incorporate experiential learning. This could include simulations or virtual reality experiences that help caregivers better understand what living with dementia feels like.

Training should be comprehensive and educational, covering all stages of dementia as well as specialized topics such as behaviors, characteristics common with progression and how to communicate effectively.

Offering refresher courses and ongoing mentorship helps reinforce skills and prevent caregiver fatigue. Additionally, involving family caregivers in training sessions empowers them with tools to participate confidently in the care process and recognize early warning signs of change in their loved ones’ condition.

Question 5: How do you envision AI and emerging technologies enhancing dementia care, and what practical applications could home care agencies consider to support care outcomes?

Artificial intelligence and new technologies may enhance dementia care, particularly in home settings. It can help detect early behavioral changes, enabling timely intervention before crises occur.

Voice-activated devices can assist with reminders, provide companionship, and encourage daily routines, while wearable technology offers real-time monitoring for safety, including fall detection and wandering alerts.

Question 6: What changes do you anticipate for home care by 2025, and how can agencies proactively adapt their models to meet the emerging needs of individuals with dementia and their families?

With increasing diagnoses and the desire for aging in place, there will be a greater demand for specialized dementia care at home. Families will expect more personalized and dignified care models.

In response, agencies should invest in specialized roles such as dementia navigators to help with the individual’s specialized care for their overall well-being. They will need to build staff wellness and educational programs to retain skilled caregivers. To learn more about how to make the lives of Individuals with dementia better, drop a mail at hannah@dementiadimensions.org.

In Conclusion

In our enlightening discussion with Hannah Klassy, she emphasized the critical importance of personalized dementia navigation in enhancing the well-being of individuals with dementia and their caregivers.

By tailoring care strategies to each person’s unique needs and collaborating closely with families and professionals, we can create supportive environments that promote dignity and autonomy.

Hannah’s insights highlight the need for proactive planning, effective communication, and the integration of emerging technologies to address the evolving challenges in dementia care. Her dedication serves as a guiding light for home care agencies striving to improve their dementia care services.

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