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Electronic visit verification

Ensure compliance with our GPS-enabled mobile app & telephony.

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40+

State EVV Integrations

5M+

Medicaid Claims Processed

3.5M+

Visits Managed

EVV solution that powers your agency

Simplify operations, ensure compliance, and elevate care with our comprehensive EVV solution.

Electronic Visit Verification Software Solution for Home Care

Real-time visit verification

Instantly track caregiver activity with precision.

Our versatile telephony and GPS-enabled mobile app enable you to capture complete visit data, including clock-in/out time and precise caregiver location in real-time. This eliminates the need to fill timesheets manually, saving you and your caregivers time and ensuring accuracy.

EVV Homecare Software Solution for Caregiver Location Tracking

Automated billing & payroll

Streamlined finances for optimal efficiency.

Digitized timesheets empower your agency staff to simplify payroll calculations, minimize errors, and maximize reimbursements from third-party payers by maintaining accurate and compliant caregiver visit data. This not only simplifies financial management but also enhances overall efficiency.

EVV Homecare Software Solutions

Enhanced schedule & shift management

Effortlessly manage schedules and shifts.

Our system offers real-time visibility into caregiver availability and open shifts, facilitating seamless scheduling adjustments. Caregivers can easily update their availability, accept shifts, view schedule details, leave care notes, and communicate with the agency using the CareSmartz360 GPS-enabled mobile app. These streamlined features optimize caregiver allocation, ensuring smooth operations and enhancing client care.

Electronic Visit Verification Software - Trusted EVV System

Powerful reports & analytics

Data-driven insights for informed decisions.

Our system delivers robust reporting and analytics, offering comprehensive insights into caregiver activities and client interactions. Tailored to specific EVV requirements, reports like client visit summary, clock in/clock out, and scheduled shift vs actual time delivered empower agencies to manage operations and maintain compliance with state regulations efficiently.

GPS-enabled mobile app

Empowering caregivers on the go.

Our EVV mobile app, CareSmartz360+, acts as a caregiver’s personal organizer, enhancing performance and accountability for top-notch care. Key features include:

  • One-touch clock in/out
  • Real-time communication
  • HIPAA compliant messaging
  • Care plan documentation
  • Capture client signature
  • Multilingual support
  • Offline capabilities
  • Update care notes
  • ADLs and care plans
  • Alerts and notifications
  • Free download on iOS & android

State-by-state electronic visit verification (EVV) guide

  • State-wise EVV implementation
  • EVV models, deadlines & governing bodies
  • 50+ electronic visit verification FAQs
  • Federal mandates & EVV guide
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Have a question?

Electronic Visit Verification (EVV) is a tool federally mandated by the 21st Century Cures Act to verify home care visits by personal care services (PCS) and home healthcare services (HHCS) that are Medicaid-funded.

The purpose of mandating an EVV software is multifold. The 4 major benefits are:

  • Better validation of caregiver work time & location for each visit
  • Helps combat neglect of clients & fraudulent visit reports
  • Precise identification reduces errors
  • Faster & more accurate processing of claims.

The Electronic Visit Verification (EVV) system is crucial for successful long term insurance claims and state reimbursement. Many states also require this as part of the legal compliance process. Exact logging in of hours through the Electronic Visit Verification software helps in quick and accurate billing and invoicing.

Yes, all voice messages and calls are recorded and saved in the system.

If the caregiver dials in using telephony to perform a clock in/out and the phone number used isn’t recorded as part of the electronic visit verification system (EVV) the call will be classified as Unidentified. Agency users can easily connect a call to a schedule from the Unidentified Calls view.

The EVV software system is GPS enabled, so you can track the geographical location of the caregiver’s clock in/out. Also, if the caregiver has not completed the clock in function by the time you’ve set, an agency user can get an alert to facilitate immediate feedback.

The caregiver can clock in only within a certain distance from the client’s house (defined by you in the electronic verification software settings). Or you may choose not to have the radius defined at all and give the caregiver unrestricted access to clock in from any distance.

In the Scheduling, Time Tracking, Call Review screen, red indicates that the caregiver failed to successfully clock in/out within the time threshold that you set. Green indicates that the clock in/out was successful or the schedule hasn’t started yet. Yellow indicates that the clock in/out has been done, but the other function is not yet complete.

We've just scratched the surface

Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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