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Caregiver portal

Scheduling, training, and compliance - simplified!

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Your complete care management solution

Access everything you need for efficient care delivery, upskilling, and compliance tracking in one centralized hub.

Caregiver Portal - CareSmartz360

Dashboard widgets for caregivers

Actionable information, simplified schedule management!

The dashboard widgets provide a snapshot of essential information, enabling caregivers to manage their schedules and efficiently deliver top-notch care. These widgets offer enhanced visibility into the information, including:

  • Caregiver service history
  • Upcoming schedules
  • Available shifts for caregivers
  • Client details and task lists
  • SMS communication log

Hyperlinks take the caregiver into the portal for more detailed information.

Caregiver Software Portal - CareSmartz360

Enhanced calendar & client view

Simplify your daily shift and client management.

Caregivers can easily view their upcoming client schedules starting from the current date. Within the calendar section of the caregiver portal, they can access detailed shift information by clicking on any shift. This section offers a range of widgets that allow caregivers to:

  • Clock-in and clock-out of visits efficiently
  • Mark pre-defined tasks as complete
  • Add notes for service delivery
  • View valuable family feedback
  • Locate the client's address and navigate to it
  • View open shifts and request more work hours

Caregiver Portal for Home Care Agencies - CareSmartz360

Fast response to available shifts

Quickly find and secure your ideal shifts.

Caregivers can quickly respond to agency shift requests directly from the portal. With essential client details (name, gender, address, phone) readily available, caregivers can easily decide if the shift fits their schedule. Caregivers can conveniently respond directly from the portal, indicating their status as "available," "not available," or "need more info."

Caregiver scheduling Software - CareSmartz360

Caregiver scheduling preferences

Easily manage and update your availability.

Caregivers can take control of their schedule by specifying their availability or unavailability for specific date ranges. Any updates made to their availability in their profiles will be shared with the agency, ensuring schedules are assigned accordingly.

Caregiver Training Software - CareSmartz360

Extensive caregiver training

Enhance caregiving skills with on-the-go.

Caregivers can access CareSmartz360's extensive learning management system (LMS), offering 230+ online courses directly within the portal. They can conveniently access training videos and courses and have a consolidated view of their training details, including completed LMS training and additional data from agency staff.

Caregiver Portal for HomeCare Agencies - CareSmartz360

Document management & compliance tracking

Access, upload, and review documents with ease.

Caregivers can view and download agency-added documents and upload their own for agency staff to review. They also receive timely reminders for upcoming deadlines such as auto registration/insurance renewal and HHA license renewal.

The CareSmartz360 caregiver portal brochure

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Have a question?

Yes, from the Unavailability tab, caregivers can set preferred work times or times they will be unavailable, like for vacations or further training. If schedules are already in place, the caregiver will need to contact the agency directly.

Yes, from the Compliance tab, caregivers can add a new compliance with start and expiration dates, license number and any relevant notes. They can upload a digital copy of the document as well.

Caregivers can see all the demographic information about a client, including the address and driving directions, the last completed care plan, and all emergency contacts of the client. Agencies can set the permissions to allow caregivers to edit and update the care plan from their portal.

The Trainings tab in the caregiver portal shows all the courses that have been assigned to the caregiver, as well as their progress in getting the work completed. A link on that page will take them directly to the LMS training module.
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