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Join Team CareSmartz360 at the 2024 HCAOA Conference
Join Team CareSmartz360 at the 2024 HCAOA Conference

Hello, amigos!

The home care revolution is here, and it’s powered by technology. Join us at the 2024 HCAOA National Home Care Conference to discover how CareSmartz360 is transforming the industry. 

From home care solutions to expert insights, this event is your ticket to the future of home care. 

Meet our team at Booth #215 and learn why CareSmartz360 is the smart choice for your business.

The National Home Care Conference is your opportunity to learn about the latest issues, innovative trends, and successful strategies you can implement to improve your agency operations. 

Throughout the event, the industry’s leading vendors will showcase the newest products and services to support home care providers across the country. 

Take this chance to learn about the latest competitive strategies, discover cutting-edge technologies, and network with key innovators across the home care industry – all in person and all in one location.

Mark your calendars!

Conference Dates

October 28-29, 2024

Venue

Hyatt Regency Bellevue Hotel, Bellevue, Washington

Keynote speaker: John O’Leary

John is a two-time #1 National Bestselling author. His first book, ON FIRE: The 7 Choices to Ignite a Radically Inspired Life, has sold 250,000+ copies and been translated into 12 languages. 

Attend the talk by John, which offers a sincere, cooperative approach that has the potential to enhance your agency.

Conference sessions at a glance

  • From Data to Dollars: Maximizing Revenue with Home Care Benchmarking

    Todd Austin | COO | Activated Insights

    If your home care business is struggling, you’re not alone. High turnover, fewer billable hours, and stagnant revenue are common challenges. Join Todd’s session to learn how to improve your finances and business performance. He’ll discuss benchmarking, finding cost savings, recruiting top talent, tracking key performance indicators, and much more.

  • Redefining Aging Services: A Visionary Blueprint for the Decades Ahead

    Bob Roth | Managing Partner | Cypress HomeCare Solutions

    The world is changing fast, and technology has played a huge role in this change, but the demographic shift will have the biggest impact on our country and humanity. Join Bob Roth as he sheds light on how to prepare to care for this growing aging demographic today and into the future.

    Get a sneak peek of Bob Roth’s session with highlights from our exclusive Q&A session:

    “We invest the time to get to know the caregivers, understand their unique challenges and concerns, and celebrate their personal milestones.”

    Expert QA session with Bob Roth

    Bob Roth

    Managing Partner, Cypress HomeCare Solutions

  • Strategic Scheduling: How to Make Your Scheduling a Competitive Advantage

    John Sneath | Founder and CEO | Tribute Home Care

    In this session, discover how a centralized scheduling function can boost your home care business. It improves caregiver satisfaction, streamlines operations, and enhances client experiences by providing faster, better matches. Learn how it can give your agency a competitive edge.

  • 2024 Employment Law Developments Impacting Home Care

    Joshua Vaughn | Shareholder | Littler

    During this session, the latest employment law developments and trends impacting home care employers will be identified. The discussion will include topics such as the U.S. Department of Labor’s Home Care Enforcement Initiative, focusing on common wage and hour mistakes that lead to findings. 

    Updates on the status of the U.S. Department of Labor’s Independent Contractor Rule and White Collar Exemption Rule will be provided. Further, the FTC Non-Compete Ban, the NLRB’s Final Joint Employment Rule, and the NLRB’s McLaren decision and its impact on Employee Handbook policies will be discussed.

    Get a preview of Joshua’s expertise with highlights from our exclusive Q&A session:

    “Once an investigation has begun, dig in and work with a knowledgeable counsel who can assess whether past practices reflect violations.”

    Expert QA session with Joshua Vaughn

    Joshua Vaughn

    Shareholder, Littler

  • Integrating Home Care & Care Management: Models that Maximize Revenue & Measure Client Success

    Catherine Vergara | CEO | CareFor

    Collaboration and cross-setting expertise are critical to the home care industry’s future success. Home care companies should consider launching care management as a business line, and they should do so now. 

    There are tradeoffs to owning versus building external partnerships and relationships in this space. The latest technology solutions can play an important role in supporting integration and seamless service delivery.

    This panel includes a candid conversation between two industry leaders. They provide insights and first-hand examples of the successful integration of home care and care management. They discuss how their choices enhanced care delivery, improved growth, and positively impacted the bottom line.

  • Scaling Up: Lessons Learned Over a Career in Home Care

    Jeff Wiberg | Founder | Family Resource Home Care

    In this session, Family Resource Home Care will share insights gained on scaling from $3 million to over $100 million in size. What are the pitfalls to avoid, and what are the keys to having such great success? 

    This interactive session will take you through a journey of practical and detailed insights designed to help any agency scale up!

  • TECHNOLOGY FORUM: How AI, Voice, and Other Tech Is Changing the Face of Care at Home

    Ginna Baik | Age-Tech Director | AOL/Yahoo

    Ginna will discuss innovations such as AI, voice-activated response systems, and nostalgia brands for seniors. These technologies make it possible for home care providers, families, and seniors to collaborate in real-time, keeping loved ones safe and independent in their homes.

  • The KPI’s I Used to Build a $20.4 Million/Year in My Home Instead Business

    Emily Isbell | CEO | EI & Company

    In today’s market, $20.4 million would equate to $35 million in annual revenues. Serving over one million hours of care annually requires intention and data-driven KPIs, whether your home care business is Emerging, Evolving, or Established. This presentation provides practical insights on measuring and managing the right KPIs to scale your operations.

Conclusion

The 2024 HCAOA National Home Care Conference is a must-attend event for anyone involved in the home care industry. It offers a unique opportunity to network with industry leaders, learn about the latest trends and innovations, and gain valuable insights into the challenges and opportunities facing the sector. 

From regulatory updates to technological advancements, the conference provides a comprehensive overview of the industry’s current state and future prospects.

Surely, not something you’d want to miss!

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