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Home care mobile app for
on-call coordinators

Access real-time data – anytime, anywhere.

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What are the “realities” of modern home care operations?

Client requirements and caregiver schedules are not a 9am-5pm operation. New client inquiries and intakes, caregiver call-outs, and family member communications happen 24×7. Home care agency staff need the tools and home care apps to access critical data to manage these inquiries from anywhere, anytime.

Being tied to a bulky computer, pinching and zooming on non-optimized mobile web browsers, and lugging paper documents and binders could be more efficient and HIPAA compliant.

Available on Android and iOS, your new CareSmartz360 Agency App provides the following benefits:

  • Increased service levels for your caregivers, clients, family members, and referral sources.
  • Speedier intake results in increased referral source inquiries and conversion rates.
  • Resolve client problems and escalations faster, keeping your agency staff more balanced when on call or out of the office.
  • Attract and retain the best office staff with a work/life balance that minimizes their workload outside of traditional office hours.
Home Care Mobile App for Agencies - CareSmartz360 Homecare Software

Best all-in-one home care app for office staff

Increase productivity and organize daily activities on the go!

Home Care Mobile Application - Advanced Home Care Software Solutions

More control over business activities

Office staff can access detailed information for all clients and caregivers:

  • Current open tasks.
  • Care alerts, caregiver notes & tasks, family & client feedback.
  • Missed clock-in/clock-out updates.
  • Latest incoming messages.
  • Pre-screening surveys.
Home Care Agency App - CareSmartz360

Easy calendar view

Color-coded calendar to give your staff the ability to:

  • Schedule and track visits in real time.
  • View upcoming shifts, missed shifts, and much more.
  • Access information about all the caregivers and their schedules.
  • View specific client and caregiver schedules by day or week.
Home Care App - CareSmartz360

Simplify caregiver management

Crafted for office staff to make their job easier, with:

  • Real-time communication via email, phone, or text.
  • Access to caregiver contact details anytime, anywhere.
  • Viewing schedule updates and caregiver unavailability.
  • Access client data, contacts, and real-time care plans, update caregiver notes, and use the in-app chat support & help center.
EVV Software Solution - CareSmartz360

Enhanced EVV functionality

The EVV functionality lets agencies:

  • Enter/select reason codes for shifts and visits within the app.
  • Apply reason codes during manual clock-in/clock-out.
  • Simplify shift and visit documentation and management.
  • Ensure clear and accurate explanations for changes or updates.
  • Improve documentation precision and reliability.

Have a question?

Yes, you can see feedback, both from clients as well as their family. This can be seen from the dashboard within the application.

Yes, it is the first thing you see when you log in to the mobile application. The My Open Tasks widget will give you the entire information about the request, due date, and to whom the task has been assigned.

Yes, the agency app allows agencies to communicate directly with clients through integrated messaging and communication tools.

The scheduling module in the application has a color-coded calendar. It gives you an instant update about whether the shift is scheduled, approved, or open. Also, the information can be shown either by the day or week.
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Our users reported 95% customer satisfaction in 2023. Schedule a personal walkthrough to see CareSmartz360 in action.

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