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Home Care Association of America (HCAOA) hosted its annual leadership conference virtually from October 6^th-8^th 2020. HCAOA offered an intuitive event for home care agency owners offering reassurance, renewed purpose & reignited passion.

Caresmartz exhibited the insightful conference where industry experts educated the members and received an overwhelming response from the participants who were keen to learn about an innovative home care management solution by Caresmartz.

The conference covered the major aspects of delivering quality care and navigating the crisis through home care best practices. Moreover, the conference provided networking opportunities with innovators and leading suppliers to home care agencies and other members.

Members learned about the skills and the importance of adapting new challenges amidst the global pandemic to improve senior care, client retention and caregiver churn.

James Merson (CCO, Caresmartz) along with Ruby Mehta (VP, Caresmartz) provided valuable insights to the members and revealed the advantages of technology to improve stability & growth. They enlightened participants regarding the role of technological advancement within home care and how it can improve productivity, efficiency, and revenue.

Conference Takeaways

Industry experts in the home care industry shared their experiences and strategies to ensure quality care for the seniors along with excellent tips on how to stabilize revenue.

Agencies delivering personal care services along with other members learned ways to enhance business and improve retention by following best practices.

Team Caresmartz offered two free months subscription to every participant at the conference and one year free subscription to one lucky winner.