As a part of the home care industry, we know how difficult it can be to manage, keep track and monitor your caregiver activity, client onboarding, business reporting, and billing — just to name a few. Our objective, though, is to make the entire process a little easier and more visual.
To bring more ease to your home care business, we’ve tried making our software smarter by introducing new features, and upgrading and polishing current ones.
So, in case you missed them, we’ve compiled a list of 21 updates from the year 2021 that can help you further optimize your home care workflow! Here’s a rundown of everything we’ve added and improved.
The idea behind releasing the CareSmartz360+ Caregiver App was to help home care businesses empower their caregivers to stay productive & deliver improved care. We didn’t stop with the release of the app! 2021 was all about continuously improving the app functionality and convenience of use.
As a result, you can now use the Caregiver App in several languages, including Korean, Chinese, Vietnamese, Russian, and French, in addition to English and Spanish. Here’s how this multilingual caregiver mobile app can benefit your home care business!
We’ve made a significant update to our mobile app for agency staff! CareSmartz360 Admin App is now known as the “Agency App.”
The Agency App is a solution designed specifically for home care office staff to have more control over the business activities on the go. Beyond simplifying and speeding up workflows, Agency App provides the following benefits:
Our Personalized Dashboard for custom reporting made life easy for many home care professionals. It provides the ability to have an at-a-glance view of the metrics and KPIs that are most important to a business and export them as powerful reports of the desired format.
Know more: Custom Reports for Smart Home Care Business Insights!
CareSmartz360 provides you with access to a bunch of reports to help you gain complete visibility into your home care business operations.
Full visibility into business operations = Better business outcomes
We’ve added a few additional reports to our comprehensive reporting solution this year.
Other Account, CRM, and Clients reports have also been included for data-driven decision making and improved business outcomes!
Besides the introduction of the Custom Reporting feature and addition of some additional reports, our development team still managed to bring some more significant enhancements and upgrades to our reporting feature.
Custom online forms were one of the most popular requests we received this year. The launch of Custom Forms changed the way home care businesses collected client-specific data or information.
With CareSmartz360 Custom Forms, agencies can:
CareSmartz360’s caregiver retention is rolled out to all our clients. It’s a unique solution that comes with everything you need to keep your caregivers connected, inspired, and committed to your agency.
CareSmartz360 employs artificial intelligence to provide you with a high-level dashboard view of each caregiver’s Value Index and Retention Score, enabling you to:
Our user-friendly dashboard gives home care coordinators detailed data-backed insights into how an agency is performing in terms of retention metrics and pinpoints the factors that cause caregivers to leave.
We’re always on the lookout for ways to meet your state’s EVV requirements. As a result, CareSmartz360 has evolved and partnered with EVV suppliers in various states, making our software solutions available to home care agencies in those states. In 2021, CareSmartz360 integrated with:
Our scheduling feature has been updated to help you prevent human errors, schedule with ease, and then print and download those appointments to your calendar. The color-coded calendar display is more intuitive than ever before.
Furthermore, CareSmartz360 has been updated to add the following features:
The CareSmartz360+ caregiver app is a great compliment to our home care management solution providing caregivers the tools they need to interact with their clients on the go.
Our product team has worked hard this year to bring exciting new upgrades to the caregiver app allowing our power users to communicate smoothly and work efficiently to achieve operational excellence!
The latest updates to the caregiver mobile app include:
Client Portal is the one-stop solution for clients and their family members to stay informed and get in touch with their home care service providers.
CareSmartz360’s dedicated Client and Family Portal has been modified to meet the needs of our clients!
Processing payrolls can be a headache. Time-efficient methods are crucial to maintaining any successful business. Our updated homecare management software allows you to create payroll batches according to the needs of your home care business’ daily operations.
Consistently improving our product to help you remain competitive and maintain a productive workforce is all that we aimed at achieving in the year 2021! As a result, we brought some paramount performance improvements in our home care billing software, lowering overall loading time for your efficient working! Additionally, to keep everyone in the know, we added several notification enhancements, such as sending an auto-notification to multiple recipients when a new invoice is created.
Effective care is a result of excellent communication. 2021 updates allow your team to stay updated on the go and communicate important information in seconds.
It’s imperative not to miss any crucial business information! To help you stay updated, CareSmartz360 has redesigned its notifications and messages. This allows for seamless communication. You can now do the following with CareSmartz360:
We’ve been improving our product based on the changing tastes of our users since the beginning. Why?! Because all we want to provide our customers is convenience! To provide quality and ease of usability, CareSmartz360 follows the newest UI/UX Design trends.
We’ve significantly improved the search mechanism throughout our home care software for you to be able to search for what you require! Filter modifications have also been made across the software to give you more control over what data you see.
Furthermore, the addition of more columns to our reports for accommodating the crucial data was the other the most popular requests we received this year. And now this is made available to CareSmartz360 users for good!
CareSmartz360 software integrations are readily available, cost-effective, and simple to implement, making it possible for the businesses associated with us to meet the needs of their clients. This year, two new important integrations, Paychex and Izenda, have been added to CareSmartz360!
CareSmartz360 and Paychex Integration
“CareSmartz360 intends to simplify payroll intricacies of the home care industry with this integration and assist business owners with streamlined recruiting, regulatory compliance, benefits management, payroll processing, and reduce the risk of errors and penalties,” says James Merson, CCO Caresmartz.
CareSmartz360 and Izenda Integration
“Our Izenda integration powers CareSmartz360 with its self-service Business Intelligence tool, allowing agencies to generate powerful customized reports,” says Chief Customer Officer (CCO) James Merson.
For your easy access, we’ve added Play Store and App Store links on the software login screen to download the Agency App. It only takes a few minutes to download the application now!
CareSmartz360 provides dedicated Admin Controls for your company, allowing you to simply add users and configure security and settings to keep your data safe. 2021 had been a year full of updates offering you secure control over your business.
Previously, CareSmartz360 required a unique SSN for each user across your entire site. Now, the system will only limit a unique SSN to the same user type and office.
Like several modern platforms, CareSmartz360 also integrates with QuickBooks accounting software. To make your QuickBooks experience a breeze, CareSmartz360 is upgraded with the following abilities:
Since it was about evolving our product for the benefit of the home care community, 2021 was full of zeal and enthusiasm for us. After much research and brainstorming, we’ve made all of these significant enhancements and upgrades to our home care software solution.
Think any of these updates can help your business prosper in the New Year?
Request a demo or contact our team of experts! We’d love to hear from you.
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